Shipping policy
At Way of Seeds, we strive to ensure your products arrive safely and as quickly as possible. Below, we detail our delivery options, timeframes, and conditions.
We do not ship to P.O. boxes or APO/FPO addresses.
Currently, we only ship within the United States.
Production & Shipping Times
All Way of Seeds products are made to order.
• Production time: 1–3 business days
• Shipping time: 9–14 business days
• Estimated delivery: 10–17 business days from the date your order is placed
Shipping times are estimates and may vary due to carrier delays, holidays, weather conditions, or high-demand periods.
Shipping Cost
Shipping costs are calculated based on the weight of your order and the delivery location. Shipping costs will be displayed during the checkout process and included in your total order amount.
Order Processing
Orders begin processing shortly after they are placed. Because each item is made specifically for you, production typically starts within 24–48 hours of purchase.
Order Changes & Cancellations
Since all products are made to order, orders may be canceled or modified within 24 hours of being placed.
After this period, production may have already begun and changes or cancellations cannot be guaranteed.
Shipping Status:
Once your order ships, you'll promptly receive a shipping confirmation email containing your tracking number.
If you don't receive the shipping confirmation email immediately, don't worry! We are aware of the delivery date or date range provided at checkout, and rest assured, we will deliver the items within that timeframe.
Split Shipments
Orders containing multiple items may arrive in separate packages depending on product availability and fulfillment locations.
Tracking information will be provided for each shipment once it has been dispatched.
Item Not Received:
If you have successfully placed an order and still haven't received it, even though the tracking status indicates delivery, we recommend contacting the courier to locate your shipment. If the issue persists, kindly email us at support@wayofseeds.com.
While we strive to deliver orders as quickly as possible, occasional delays may occur due to high order volume, product availability, carrier disruptions, weather conditions, or holidays.
If a significant delay affects your order, we will do our best to keep you informed.
Track Order
You can track your order with the track & trace number that you receive via the shipping confirmation.
If you have not received a tracking number within 4 business days, please contact us at support@wayofseeds.com and we will be happy to help you.
Taxes
Our customers do not need to pay for importing fees, duties or VAT (Valued Additional Tax).
However, some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules.
We are required by law to charge sales tax on all items purchased, unless in situations where it is not required by law.
Questions
If you have any questions regarding your order, please contact us at:
Phone: +1 (412) 584-9787
Email: support@wayofseeds.com
We are happy to help.